(35 PAGES, CD Format) Each year, Brown-Wilson Group and Black Book Research undertakes an annual survey of outsourcing service providers sustainability initiatives from the perspective of their client experience. Green has secured a major role of the IT outsourcing decision making and vendor selection process, and suppliers are peddling green credentials. Among the most thought-provoking finds in the Black Book 2008 Green (or Sustainability) Survey: 1)Most outsourcing vendors are moving beyond sustainability demands as necessary costs of doing business 2)Outsourcing vendors are implementing new revenue streams through sustainability 3)Where technology vendors, on a whole, have developed leaders to understand clients sustainability expectations, fewer than 6% of all outsourcing vendors are meeting those demands. 4)Vendors efforts are too sporadic and uncoordinated, still reflecting individual client satisfaction on sustainability, rather than orchestrated, industry-wide solutions.

2008 Top Green Vendors

New Drivers Influencing Vendor Selections

Predicted High Growth Verticals

Overview of Outsourcing Leaders

2008 Green Outsourcing Summary