The Document Service Provider within todays document outsourcing marketplace has evolved from the average provider of just three years ago. Todays providers are savvier, multi-site, business-process-focused, and capable of supporting a number of on-site and off-site environments. The marketplace results of this comprehensive research study, are used by  Current outsourcing clients to compare other users experiences with similar and competitive DPO vendors;  Prospective outsourcing clients to long list vendors in the RFI stages, or contrast final cut vendors in selection stages;  Investors, venture capital firm, analysts, advisors and bankers in making financing decisions;  Media and press to recognize industry outsourcing trends as collected from client ballots; and  Most Service Providers to inform their go-to-market strategies, assess their perceived strengths and weaknesses, educate their staffs, communicate to a wider market, and fine-tune their improvement and marketing position programs.

2009 Top 20 DPO Vendors

New Drivers Influencing Vendor Selections

Predicted High Growth DPO Verticals

Overview of Outsourcing Leaders

2009 Document Process Outsourcing (DPO) Summary