The global LPO marketplace is growing increasingly competitive, corporations are being required to streamline operations and cut costs in order to preserve profitability. The growth in the industry has forced the segregation of LPO outcomes into two groups: core legal (attorney supported) initiatives and legal support (paralegal, clerical and non-attorney supported) services. The end-user groups that participate use the data as a tool to benchmark their own satisfaction compared to that of other LPO service providers. It also provides them with the opportunity to understand the perceived strengths and weaknesses of their service providers compared to the market at large.

2009 Top 20 LPO Vendors

New Drivers Influencing Vendor Selections

Predicted High Growth Verticals

Overview of Legal Outsourcing Leaders

2009 LPO Summary